Terms and Conditions

Last updated: March 2026. This policy is subject to legal review.

1. Agreement to Terms

By accessing or using CollegeJourney (the “Service”), operated at collegejourney.ai and app.collegejourney.ai, you agree to be bound by these Terms and Conditions (“Terms”). If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

CollegeJourney is an AI-powered platform that assists students and families with the college admissions process. The Service provides personalized guidance, college recommendations, application tracking, and educational content.

3. Eligibility

The Service is intended for users aged 13 and older. By using the Service, you represent that you are at least 13 years old. Users under 18 should use the Service with parental or guardian supervision.

4. User Accounts

Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms. You may delete your account at any time by contacting us at support@collegejourney.ai.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated means (bots, scrapers, etc.) to access the Service without our express permission
  • Upload or transmit viruses, malware, or other harmful code
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or store personal data about other users without their consent
  • Use the Service to send spam or unsolicited communications

6. Intellectual Property

Our Content

The Service and its original content (excluding user-generated content), features, and functionality are owned by CollegeJourney and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without express written permission.

User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and process your content solely for the purpose of providing and improving the Service.

7. AI-Generated Content

The Service uses artificial intelligence to generate college recommendations and guidance. You acknowledge that:

  • AI-generated content is provided for informational purposes only and should not be the sole basis for important decisions
  • We do not guarantee the accuracy, completeness, or timeliness of AI-generated content
  • College admissions outcomes depend on many factors beyond our control
  • You should verify important information independently and consult with qualified advisors

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in the Privacy Policy.

9. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Results obtained from the Service will be accurate or reliable
  • Any errors in the Service will be corrected
  • The Service will meet your specific requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COLLEGEJOURNEY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us, if any, during the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless CollegeJourney and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service or violation of these Terms.

The Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and CollegeJourney regarding the Service.

17. Contact Us

If you have questions about these Terms, please contact us: